All FAQs
Crib Mattresses
- What is the difference between your mattresses?
- In what order do the cover, pad, and sheets go on the mattress?
- Is the mattress comfortable?
- Whats the mattress made of?
- Can I buy an additional mattress cover?
- How do I remove the cover of the mattress to wash it?
- What is Wovenaire?
- How is Wovenaire made?
- Where is everything made?
- Do you use a flame retardant for the mattress?
- Is there any off-gassing?
- Are the Newton products hypoallergenic?
- What cribs do your mattresses fit in?
- Wont accidents just leak through the entire mattress without waterproof protection?
- How do I wash my crib mattress?
- How often should I wash my mattress?
- Do I need to wash it once I receive it?
- How do I recycle it?
- Which side is which in the infant & toddler
- Can I use the mini for a pack n play or bassinet?
- Is the mattress firm enough for my baby?
- How long can my baby use the mattress?
- Can/should I flip or rotate my mattress?
- Do you make custom sizes?
Pet Beds
- What is your return policy?
- What if my dog doesnt like it?
- What are setup or assembly instructions for the pet bed?
- How long will the pet bed last?
- Are the pet beds waterproof?
- Is the bed chew-proof?
- Can I wash the pet bed?
- What are the benefits of a washable pet bed?
- Are the pet beds orthopedic for older dogs or joint problems?
- What should I look for in a pet bed?
- What size pet bed is right for my dog?
Orders and Shipping
- How long does it take to get my products?
- Will all of my products ship together?
- Where do you deliver?
- How do I check my order status?
- How do I log into my account?
- My delivery hasnt turned up.
- I cant get a hold of you guys
- Can I cancel my order?
- I need to return an item
- Can I pre-order whats out of stock?
- Can I order now and have you hold the items for a future delivery date?
Other FAQ
- Are you in any retailers?
- Do you make the Newton Mattress for adults?
- Do you offer installment plans?
- What does the Bread option for payment method at checkout mean for me?
- How can I partner with you?
- Are you hiring?
- How does your referral program work?
- Can I sign up for the referral program, even if I havent purchased yet?